Privacy policy

Privacy Policy

Last Updated: August 29, 2026

At GenZGraphics, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our design services, or communicating with us.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Billing and payment information

  • Phone number, if provided

  • Business or company name

  • Billing and shipping address, where applicable

  • Design requirements and project information

  • Images, logos, files, and other materials you provide for your project

  • Messages and communications you send to us

  • Website usage and technical information, such as IP address, browser type, device information, and pages visited

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Provide logo, vehicle wrap, branding, and other digital design services

  • Communicate with you regarding your order

  • Deliver completed design files

  • Process payments

  • Respond to questions and customer support requests

  • Improve our website, services, and customer experience

  • Prevent fraud, abuse, and unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send promotional or marketing communications where permitted by law and where applicable

3. Design Files and Customer Content

When you provide GenZGraphics with logos, photographs, business information, vehicle images, artwork, or other files for a design project, we use those materials to complete your requested service.

You should only provide content that you have the legal right or permission to use.

We do not claim ownership of your original materials simply because you provide them to us.

4. Payment Information

Payments may be processed through third-party payment providers, including payment services integrated with our Shopify store.

GenZGraphics generally does not directly store complete credit or debit card numbers on our own systems. Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.

5. Shopify

Our online store is hosted and operated using Shopify. Shopify may collect and process information necessary to provide ecommerce, payment, security, analytics, and other platform services.

Your information may therefore be processed by Shopify and its service providers in accordance with their applicable privacy policies.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Provide relevant advertising or marketing, where applicable

  • Help protect our website against fraud and abuse

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

  • Shopify and ecommerce service providers

  • Payment processors

  • Email and communication providers

  • Website hosting and technical service providers

  • Analytics and advertising providers

  • Professional advisors

  • Government authorities or law enforcement when legally required

Third parties receive only the information reasonably necessary to perform their services or fulfill a legal obligation.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, or regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

GenZGraphics is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party website you visit.

11. Children's Privacy

Our services are not intended for children under the age required by applicable law to provide consent to data processing.

We do not knowingly collect personal information from children without appropriate authorization.

12. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your data is used

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

To make a privacy-related request, please contact us using the contact information available on our website.

13. Marketing Communications

If you subscribe to receive promotional communications from GenZGraphics, you may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us.

Transactional and service-related communications may still be sent when necessary to process or manage your order.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy or how GenZGraphics handles your information, please contact us through the contact information provided on our website.

GenZGraphics
Professional Logo & Vehicle Wrap Design